Automated Call Center Tutorials
Welcome to the autodialer training section. Here you will find training tutorials for several processes that you will run to setup your software.
This tutorial will show you how to unzip the dnc file and rename it in order to get into a format that can be used to import into the do not call database.
This tutorial will walk you through the process of importing the dnc file into the do not call database using the dialing software
Modify Groups Procedures
Instructions on how to archive the dialing list.
Instructions on how to change the dialing list.
Instructions on how to create a new group.
Instructions on how to delete a group.
Adjust Windows Recording Properties